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Account Deletion

Last updated: 17 October 2026 2 min read Vivahkalp by Devgiri
Privacy Policy Account Deletion Terms & Conditions Support Policy

On this page

  1. 1Delete from the Vivahkalp app or website
  2. 2Cannot log in or already uninstalled the app?
  3. 3What happens after you request deletion
  4. 4Data that is deleted
  5. 5Data we may keep for a limited time
  6. 6Contact us

Vivahkalp is a matrimonial service operated by Devgiri. This page explains how you can ask us to delete your Vivahkalp account and the personal data linked to it - whether you still use the app or not.

Hidden immediately

The moment you submit a request, your profile disappears from all matches and searches.

Data permanently deleted

Our team then deletes your account data and emails you once it is done.

No app access? Email us

Write from your registered email to support@vivahkalp.com and we will process it.

Backups purged within 90 days

Residual copies in encrypted backups are removed on our normal backup cycle.

1

Delete from the Vivahkalp app or website

Android app

  1. Open the Vivahkalp app and log in.
  2. Go to the Profile tab.
  3. Tap Delete Account.
  4. Optionally tell us why, tick the confirmation box and tap Request Account Deletion.

Website

  1. Log in at vivahkalp website.
  2. Open Settings → Delete Account (direct link).
  3. Tick the confirmation box and submit the request.
2

Cannot log in or already uninstalled the app?

You can still ask us to delete your account. Use either option and include the email address or mobile number you registered with, so we can verify it is your account:

  • Email support@vivahkalp.com with the subject Account deletion request. Please write from your registered email address.
  • Or raise a support ticket - no login is needed.

We acknowledge every request within 48 hours.

3

What happens after you request deletion

  1. Immediately: your profile is hidden from all matches and searches. It does not wait for review.
  2. Review and deletion: our team permanently deletes your account and data and sends you a confirmation email once complete.
  3. Backups: residual copies in encrypted backups are purged on our normal backup cycle, within 90 days.

Deletion is permanent and cannot be undone. If you only want a break, you can block members or simply stop using the app instead.

4

Data that is deleted

  • Account details - name, mobile number, email address and password
  • Your profile - personal, physical, career, family, religion and lifestyle details
  • Your profile photos and uploaded verification documents (ID proof, salary slip, kundali)
  • Interests sent and received, shortlists, notifications and chat messages
5

Data we may keep for a limited time

A limited set of records may be kept where required by law, or to resolve disputes and prevent fraud (for example, records of reports or safety cases involving your account). Encrypted backups are purged within 90 days. See the Privacy Policy for details.

6

Contact us

  • Email: support@vivahkalp.com
  • Address: Shradha Apartment, Dashmesh Nagar, Osmanpura, Chhatrapati Sambhajinagar - 431005.

Questions about this document?

Raise a ticket or write to us — we aim to acknowledge every request within 48 hours.

Raise a Ticket support@vivahkalp.com

© 2026 Vivahkalp by Devgiri. All rights reserved.

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